UK Live-in Care Association members

Regulated by CQC

98.9%

client satisfaction score

What is Home Care?

Our Home Care services are personalised, compassionate and help you or your loved one continue to live at home. We’re here to make life easier.
Sugar in your tea. Places to see. Friends to stay. Birthday traditions. Crossword puzzles. Our award winning Home Care goes the extra mile. We work hard to understand what makes life enjoyable to you and suggest ways to keep it that way.
Also known as Care at Home, Home Care helps you live independently where you feel most comfortable. Whether you need Care at Home after a fall, support with getting around or a little companionship, our friendly Carers are happy to help.
At Careena Homecare, we’re committed to listening to you about your needs and preferences because for us, it’s all about you.

Your home, Your care, Your choice.

Our 9.6 review score shows how our Home Care can make a positive impact on daily life. We always keep your loved one at the heart of what we do.

Award winning Home Care

At Careena Homecare, we’re regulated by the Care Quality Commission (CQC) and proud winners of the homecare.co.uk Top 20 UK Home Care Group Award in 2021, 2022, 2023, 2024, 2025 & 2026.
We are extremely proud of the high standards of care we deliver and we’re passionate about making what we call the ‘Careena Difference’ to people’s lives. Our Team of friendly Home Care Workers receive excellent quality training through our exclusive Careena Homecare Academy.
They receive additional in-depth training for specific health conditions, such as dementia or Parkinson’s, so they have the knowledge to manage symptoms.

How much does it cost?

The cost of Care at Home varies according to your needs. Our services are competitively priced and provide excellent value for the care we deliver.
Our Team works with you to find a personalised care plan that suits your requirements, routine and budget. Learn more about the cost of Home Care by reaching our representative.
When you get in touch, we can arrange a free no obligation home visit to discuss your needs in more detail.
Enquire now

Your home, Your care, Your choice.

What makes Careena Homecare different?

Our services stand out because we have professionally trained Home Carers who are passionate about making life easier. We make sure family members are part of care planning so that care is individualised to each person. It’s all about meeting your and your loved one’s specific needs together.

Specially Trained Carers

The quality of care you receive is directly affected by a care provider’s knowledge and their ability to help others. Our Teams receive exclusive training from our Careena Homecare Academy to meet our exacting standards, helping people stay independent in the comfort of their own home.

Enhanced DBS Checks

Background Verification

Exclusive Training

Rigorous Recruitment

Ongoing Assessment

Consistency & Compassion

Having the same Carer or Carers is very important for people with cognitive decline. Our local Teams build relationships with you and your loved ones, supported by our professional Teams.

Family Focused Care Planning

We make sure family members are part of care planning so that care is individualised. With consent, this includes a real time care monitoring app. for the entire family.

Why choose Home Care?

Deciding you or your loved one needs Home Care can be difficult. It may feel uncomfortable to talk about personal and intimate topics with family or friends.
It may also be challenging to trust someone with intimate tasks if you or they require Personal Care services. Choosing our professional Home Care service can help in this situation. Using our Carers reduces or eliminates the need for close family and friends to perform intimate tasks for their loved ones.
They can also help bridge the gap if you live far from family or are otherwise unable to provide as much support as your loved one requires. Of course, it can even be a challenge to recognise a loved one needs help at home.

Home Care stories

Many people feel that having a Visiting Carer at home helps in more ways than one. In addition to the help they need, it’s also comforting to have company at home. The best type of care is the kind that meets the specific needs of each person. Your loved one can still enjoy life in the place they know best – their own home.

We were so impressed by with Careena Homecare from the very outset
Joanne S., Niece

  • Background
    Joanne’s family member needed 24-hour Live-in Care support to remain safely at home, requiring comprehensive assessment and personalised care planning.
  • Challenge
    Finding a Live-in Care provider who would take time to understand complex individual needs, provide excellent matching with compatible Carers, and ensure seamless coordination.
  • Solution
    We conducted thorough assessments spending quality time understanding needs. They provided well matched Live-in Carers who delivered professional, compassionate 24 hour support allowing independence at home.

We have used Careena care for more than 2 years and have had excellent care for Mother along the way
Felicity L., Daughter

  • Background
    Joanne’s family member needed 24-hour Live-in Care support to remain safely at home, requiring comprehensive assessment and personalised care planning.
  • Challenge
    Finding a Live-in Care provider who would take time to understand complex individual needs, provide excellent matching with compatible Carers, and ensure seamless coordination.
  • Solution
    We conducted thorough assessments spending quality time understanding needs. They provided well matched Live-in Carers who delivered professional, compassionate 24 hour support allowing independence at home.

Careena are absolutely brilliant
Chris J., Son

  • Background
    Joanne’s family member needed 24-hour Live-in Care support to remain safely at home, requiring comprehensive assessment and personalised care planning.
  • Challenge
    Finding a Live-in Care provider who would take time to understand complex individual needs, provide excellent matching with compatible Carers, and ensure seamless coordination.
  • Solution
    We conducted thorough assessments spending quality time understanding needs. They provided well matched Live-in Carers who delivered professional, compassionate 24 hour support allowing independence at home.

How to arrange Home Care

When you choose Home Care, our priority is to provide reliable, compassionate support that helps you or your loved one live comfortably and safely at home. Our Home Care Teams are made up of fully trained professionals who bring not only practical skills, but also patience, respect and genuine care to every visit.
We take time to understand your needs so we can deliver the right level of support. Whether you require help with daily routines, Personal Care, medication prompts, mobility or companionship, our Carers are experienced and committed to giving you their full attention.
Our approach is simple: consistent, high quality Home Care delivered by people who are dedicated to making daily life easier, safer and more enjoyable.
We focus on building trust, maintaining dignity and supporting independence – all within the comfort of your own home.
The first thing we need is to find out what your loved one really needs. Your and your loved one’s voice is a crucial component of any care planning. Initially, they might need help with Home Care, daily tasks or just some emotional support. When we have this information, we can make a personalised care plan.
  • Comprehensive assessment of care needs
  • Family input and loved one’s preferences
  • Personalised care plan development
  • Local support services coordination
Finding the right care plan is not just about finding skilled care providers. It’s also about choosing visits and tasks that match and enhance your or your loved one’s needs and likes.
  • We work closely with you
  • Specialised care training
  • Ongoing care package review
Once you choose Careena Homecare, your care plan can start right away. Home Care can help with many things. This may be personal hygiene, tackling elderly loneliness or getting dressed.
  • Immediate care plan implementation
  • Personal hygiene and daily tasks
  • Companionship and social interaction
  • Peace of mind for families

Our Reviews

9.6 /10

Review Score

5.0/5

Careena home care provide an excellent service to my mum. She has the same carer come to her home once a week who helps mum with anything she needs. Her carer is friendly, kind, reliable and hard working

L

Laura W

Daughter of Client/Service User
Feb 11, 2026

5.0/5

Careena home care provide an excellent service to my mum. She has the same carer come to her home once a week who helps mum with anything she needs. Her carer is friendly, kind, reliable and hard working

L

Laura W

Daughter of Client/Service User
Feb 11, 2026

5.0/5

Careena home care provide an excellent service to my mum. She has the same carer come to her home once a week who helps mum with anything she needs. Her carer is friendly, kind, reliable and hard working

L

Laura W

Daughter of Client/Service User
Feb 11, 2026

5.0/5

Careena home care provide an excellent service to my mum. She has the same carer come to her home once a week who helps mum with anything she needs. Her carer is friendly, kind, reliable and hard working

L

Laura W

Daughter of Client/Service User
Feb 11, 2026

What’s included in our Home Care services?

Our Carers deliver positive, quality care that is compassionate, gentle and always bespoke to you or your loved one. Good quality and respectful care is all about the small details. We learn your preferences from how you like your tea, when you want to get dressed and all your cherished routines. When you would like to receive care is up to you. We are very flexible and work around you. Our Visiting Care means we can pop in for 30 minutes or longer or we also provide Live-in Care and 24 Hour Care at Home.

Personalised

Unlike most residential care, Home Care is fully focused on supporting you alone. With Live-in Care, we provide one to one, round the clock support.

Cost Effective

You choose as much or as little care to suit your budget. If couples need care, sharing a Carer can be more cost effective.

Personal Hygiene

Home Care ensures you or your loved one is safe, clean and secure. This reduces risk of infection and also can improve mental health.

Independence

Stay in control of your own routine. Make big and small decisions about everyday life. Family and friends can visit whenever you choose.

Local Community

Local events. Familiar faces. Community is vital to everyday life. Unlike residential care, you or your loved one stay in your area.

Peace of Mind

It can be worrying if your loved one can’t perform certain tasks. We provide peace of mind, especially with our care monitoring app.

Maintain Routine

Getting out of bed. Eating three meals. A cup of tea. Personal Care helps maintain a healthy and reassuring routine.

Dignity & Respect

Home Care services relieve pressure on loved ones performing intimate tasks. Care Workers deliver care with dignity and respect.

Stay Together

Staying together is important for couples. Unlike residential care, Home Care means you stay in your home and receive care together.

Pet Care

Most care facilities don’t allow pets. With Home Care, stay close to your furry or feathered friends. Carers help with tasks like feeding or walking.

Companionship

Living alone can be challenging but unfamiliar faces in a care home can be unsettling. Home Care provides privacy and valuable social connection.

Personalised

Unlike most residential care, Home Care is fully focused on supporting you alone. With Live-in Care, we provide one to one, round the clock support.

Cost Effective

You choose as much or as little care to suit your budget. If couples need care, sharing a Carer can be more cost effective.

Personal Hygiene

Home Care ensures you or your loved one is safe, clean and secure. This reduces risk of infection and also can improve mental health.

Independence

Stay in control of your own routine. Make big and small decisions about everyday life. Family and friends can visit whenever you choose.

Local Community

Local events. Familiar faces. Community is vital to everyday life. Unlike residential care, you or your loved one stay in your area.

Peace of Mind

It can be worrying if your loved one can’t perform certain tasks. We provide peace of mind, especially with our care monitoring app.

Maintain Routine

Getting out of bed. Eating three meals. A cup of tea. Personal Care helps maintain a healthy and reassuring routine.

Dignity & Respect

Home Care services relieve pressure on loved ones performing intimate tasks. Care Workers deliver care with dignity and respect.

Stay Together

Staying together is important for couples. Unlike residential care, Home Care means you stay in your home and receive care together.

Pet Care

Most care facilities don’t allow pets. With Home Care, stay close to your furry or feathered friends. Carers help with tasks like feeding or walking.

Companionship

Living alone can be challenging but unfamiliar faces in a care home can be unsettling. Home Care provides privacy and valuable social connection.

Quick Questions

We have a guide to help answer the question ‘What is Home Care?‘ Also known as Home Care, Care at Home is personalised support that enables you to stay at home for longer. Sometimes we need a little more support than usual – and Care at Home is a way of receiving assistance where you feel most comfortable. Whether it’s home help with daily tasks, medication, getting ready for the day or assistance after an accident, our Teams can help in making your life easier.

Home Care is a flexible service tailored to your specific needs. We work with you to agree a care plan with as much care as you need and including the support you need. For some people, this might be companionship and help with daily housekeeping tasks. For others, this could mean more specialist help like hoisting, or even continuous 24 Hour Home Care and Live-in Care.

The main difference is that Home Care involves a Carer visiting you throughout the day and these visits can be as little as 30 minutes. On the other hand, Live-in Care involves your Carer moving in with you full time. Either way, you’ll receive quality care in the comfort of your home. With Live-in Care, enjoy continuous support and reassurance that there’s someone in the home all day if you need any help. There are lots of types of Home Care available, from Companionship Care to Personal Care and more specialist support services for conditions such as dementia and strokes. If you need help overnight, you could opt for a Live-in Carer or choose our Waking Nights service.

Home Care can be whatever you want it to be! Our range of services include Personal Care, Domestic Care, Companion Care, Palliative Care and Respite Care. We also offer Live-in Care and Overnight Care if a waking night or sleeping night service is what you need.

Absolutely. We can include more specialist services for conditions like Multiple Sclerosis , Parkinson’s, dementia, cancer and more. If necessary, we can also arrange for a second Care Worker to help during your visit if you have more complex needs.

Home Care costs vary depending on many factors. Costs will be determined by the type of care needed, how often it’s needed and where you or your loved one live. Most of our Home Care services are charged on an hourly or part-hourly basis to ensure care remains fully flexible and changeable to suit your needs. However, if Overnight Care or Live-in Care is required, costs can be charged at a fixed rate. To learn more about how much Home Care costs, contact your local Careena Homecare Team for a more comprehensive cost assessment.

Home Care is great for those who wish to remain in the comfort of their home but need extra support. Moving into a residential care facility can be daunting and many prefer to remain in a familiar environment surrounded by special memories. Home Care also provides personalised support that’s conducted in a manner to suit your needs and preferences. Unfortunately, care homes can’t provide the same level of dedicated and personalised care. In a care home, staff attention is shared between multiple residents. Ultimately, it comes down to personal preference and what you think would work best for you. Read our guide comparing Home Care with care homes.

Introductory agencies are not regulated and quality cannot be guaranteed. We provide fully regulated services that are inspected by the Care Quality Commission (CQC). We also provide full and exclusive training for our Care Workers, whereas private Carer and agency Carers may not have comprehensive training. In addition to this, our services are also backed up with central support; this means you can count on us even if your Care Worker needs time off as our local Team can step in to ensure continuity of care.

You can hear first hand from many of our clients on our homecare.co.uk profile as well as Google Business. We’re proudly recommended by 97% of our clients!

Everyone’s process of preparing for Home Care is different. We can help in any circumstance. You or your loved one may be feeling overwhelmed, there could be an emergency, your main caregiver may be away, or you may simply like some company. We tailor our Home Care to suit your individual needs, so you can receive as much or as little help as necessary.

Home help is just a phone call or email away! Shortly after contacting us, your nearest Careena Homecare Team will be in touch to better understand your needs and how we can help. After a free no obligation home visit held at your home, the Team will create a detailed and tailored Home Care plan for you and discuss costs. With your agreement, the care delivery can begin.

In most instances, we’re able to install care within 24 hours of initial contact, sometimes sooner if required. We operate a responsive service. Wherever possible, we work to your timings and work very hard to ensure your care is in place when it’s needed. If you need Emergency Care, please contact your local Careena Homecare Team.

Our branches are registered with the CQC, the independent regulator of health and adult social care in England. Their ratings reflect our commitment to quality assured care and gives you added confidence that our services meet the highest quality standards. In addition to this, we are proud to partner with Birdie Care. Birdie’s innovative care technology enables us to digitally log and monitor the support we provide. The Birdie Family App, with your consent, also allows full visibility of care at any time for you and your loved ones. It’s a great way of providing added reassurance that you’re receiving the highest quality care.

Home Care can be whatever you want it to be! Our range of services include Personal Care, Domestic Care, Companion Care, Palliative Care and Respite Care. We also offer Live-in Care and Overnight Care if a waking night or sleeping night service is what you need.

Absolutely. We can include more specialist services for conditions like Multiple Sclerosis , Parkinson’s, dementia, cancer and more. If necessary, we can also arrange for a second Care Worker to help during your visit if you have more complex needs.